Under Incoming calls, select Simultaneously ring, then enter your Phone System desk phone number-without the extension, if you have one. (If your UI says Call Forwarding, then you are not configured to use Skype for Business with your Phone System desk phone.) Changing your configuration to use Skype for Business with your desk phone will disable the call handling/call forwarding settings you need to do those other jobs.Īlso, if you change these settings, for example to forward Skype for Business calls to your mobile phone while you are away from your desk (or if you use the Skype for Business Online client-which automatically sets Simultaneously ring to your mobile number), you’ll need to change the settings back again if you want to make a Skype for Business/Phone System desk phone call later, when you return to your office.įrom Tools > Options, click Call Handling. Important: People with a private line, or those with the assigned role of boss, delegate, team leader, team member, or response group member can't use this feature. If you want to use your Phone System desk phone for your Skype for Business audio, just set the Outgoing Calls option to use that number. Prep work-set the Call Handling, Outgoing Calls number to your Phone System desk phone If you see Call Handling in the list, then your desk phone is integrated with Skype for Business. If you see Call Forwarding in the list, then Skype for Business is not set up to work through your desk phone. From the main Skype for Business window, click the gear icon ( ) to bring up the Options dialog. There’s a really easy way to tell if your company has this enabled this functionality.

This is a feature that your admin has to configure for your company. If you need any of these Skype for Business features, then you should set up regular Skype for Business meeting that is not routed through your desk phone. And you won’t be able to add people to the call-this is a you-and-one-other-person scenario. Note: There are some things you can’t do in this scenario-like record your meeting, upload a PowerPoint or other file, use the Skype for Business video, Whiteboard, OneNote integration, and polling and Q&A features.

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